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E-commerce Packing Supervisor

Mons Cheesemongers
2 Voyager Business Park SE16 4RP

Posted: 23 Jul 2021

Deadline: 1 Aug 2021

Paid Full-time Permanent


Job description

We are looking for a dynamic candidate to supervise the running of our e-commerce packing department and be a part of our tight-knit retail team. An ideal candidate will be organised, innovative, strategy driven and, most importantly, a people person with a genuine passion for good food. Crucially, they will have a clear idea of what it takes to run an engaging and efficient e-commerce platform within the food industry.

Experience in IT & driving online sales is a huge plus, as is social media savvy, French speaking ability and a full, clean driving licence.

Responsibilities include:

E-commerce

  • Building online sales and website interactions in a fledgling department
  • Running the online packing shift: this includes the cutting, packing and dispatch of cheeses and other accompaniments
  • Meeting customers’ expectations both in the selection and condition of cheeses
  • Effectively handling communications with customers through our website
  • Delivering on daily and weekly sales targets whilst maintaining a tight rotation of product

Retail

  • Understanding the importance of creating and maintaining a positive and safe shopping experience for our customers
  • Meeting customers’ expectations both in the selection and condition of cheeses

Systems

  • Adhering to HACCP requirements and strict health and safety procedures
  • Taking charge of the ordering of cheese for our e-commerce department
  • Maintaining and striving for improved efficiencies in Mons’ systems

Staff supervision

  • Supervising a team of up to 8 members of staff over our busiest periods
  • Training new and existing staff members in Mons’ systems and culture

A typical week will see a minimum of 4 days, split between the online department at our Bermondsey arches and one of our retail sites in Brockley, Borough Market or East Dulwich. The number of shifts spent with the online department will increase across our busiest weeks of the year, notably the festive season. Weekend availablity is essential.

We believe experience behind the cheese counter is the best way to appreciate the cheeses we work with; on a daily basis you will get the opportunity to taste and learn about them.

We offer a competitive salary, allowing for a short training period, with comprehensive training and good opportunities for progression for an individual who can see a long future in the cheese industry. Staff tastings, producer visits and readily available cheese, tea and coffee are some of the benefits that come with this role.

Application information

The deadline for applications is 1st August, though we will look to reply to applications as and when we receive them.

Please send your CV & a covering letter to Marika at: accounts@mons-cheese.co.uk

Please mention Roots to Work when applying for these jobs

About Mons Cheesemongers

The British arm of Mons cheeses began business in 2006. We import traditionally made cheeses from France & Switzerland, ripened in the cellars at St Haon le Chatel and also a small selection of British cheeses and locally sourced accompaniments. From our base in Voyager Business Park, Bermondsey, we store, mature, wholesale and, on Saturdays, retail our cheeses. We also have permanent shops in Lordship Lane, East Dulwich and Borough Market, along with a Saturday pitch at Brockley Food Market and a growing online e-commerce department. For more information visit our website.