Find your place in the field of good food

Our goal is to connect good people with good food. We advertise sustainable food jobs and training opportunities to help jobseekers and employers find each other.

Roots to Work is a project of Sustain: the alliance for better food and farming.

Export Account Manager

Neal's Yard Dairy
Bermondsey, London

Posted: 23 Sep 2024

Deadline: 7 Nov 2024

Compensation: £31,000 per annum

Paid Full-time Permanent

Job description

Neal’s Yard Dairy is an independent business that has been maturing, selecting and selling artisan cheeses from Britain and Ireland since 1979. We aim to reinvigorate the British and worldwide artisan cheese industry by challenging the way people expect to buy and sell cheese: selling by flavour and quality above price or marketing. As leaders within our industry, we sell the finest cheeses to our customers within the UK and around the world.

The role

We are recruiting an Export Account Manager to work on a permanent, full-time basis in London.

As Export Account Manager, you will have responsibilities in European and US markets. You will be responsible for growing sales in these markets by

• providing exemplary customer service
• building strong relationships with our distributors and end customers
• understanding the broader cheese industry

You will educate existing and new customers on the Neal’s Yard Dairy mission, our work and our cheeses in a manner that is inspiring, transparent and sometimes challenging.

You will have a knack for spotting business opportunities and be passionate about delivering outstanding customer service.

The role will require travel with at least one-quarter of the time spent on the road and the remainder working from London. This travel will include time with customers and logistics partners, as well as various industry events (Cheese in Bra, Salon du Fromage, etc).

As education and training are important aspects of the role, you will be a confident public speaker and comfortable behind the counter with cheesemongers. Communication skills are key, both externally with customers and internally with colleagues. Problem solving and numeracy skills are essential. Given the various time zones involved, some flexibility to the working day is required.

We would love to hear from candidates who are:

• Fluency in French and English is ESSENTIAL. Candidates with Spanish and/or Italian language skills will be further advantaged
• Experienced in Sales with a minimum of three years in a customer facing sales role (e.g. retail, front of house, account management)
• Experienced in Distribution, though this is not essential
• Accomplished educators with a track record of training and teaching
• Proficient in MS Office suite
• Numerate, with the ability to understand and work with sales projections and forecasts
• Excited by the prospect of travel
• Eligible for employment in the UK
• In possession of a passport or have the ability to obtain one
• In possession of a full, clean driver's license

Our successful candidate will be offered:

• A salary of £31,000+
• 6 weeks holiday increasing to 7 weeks (subject to length of service)
• Some working from home (after a settling in period)
• A generous staff discount
• Cycle Scheme
• Our teams also make delicious lunches every day and there is a steady supply of fresh bread, cheese (of course!), delicious Monmouth coffee and and other treats available to all our team

To apply, please complete the form below no later than end of day Sunday 29th September 2024. To apply please complete our application form by clicking on the link below, uploading a copy of your CV and completing a cover note detailing why you think you are a good fit for this role. A full job description is available upon request by emailing employment@nealsyarddairy.co.uk.

We are happy to discuss reasonable adjustments needed to support you in our recruitment process.

As part of our recruitment process, Neal’s Yard Dairy collects and processes personal data relating to job applicants. We are committed to being transparent about how we use that data, and to meeting our data protection obligations. Please read our Job Applicant Privacy Notice for further information.

Application information

To apply, please complete the form by clicking on the link blow no later than 29th September 2024, as this vacancy is available for an October start. We are looking to receive a copy of your CV and a covering note as to your reasons for applying for this role.

If you’re interested in applying, please apply on our website: Neal's Yard Dairy - Jobs

Please mention Roots to Work when applying for these jobs