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Venture Lead – Healthy Fast Food

Shift
London

Posted: 27/01/2020

Deadline: 09/03/2020

Compensation: £32-38k per annum, dependent on experience

Paid Full-time Permanent Fixed term / contract


Job description

  • Full-time
  • Based in Herne Hill and Farringdon, London
  • £32-38k per annum, dependent on experience
  • Permanent contract, starting February 2020
  • 25 days holiday

About Shift and healthy fast food Shift is an award-winning charity that harnesses design thinking to help tackle social problems. Our programme of work aimed at reducing childhood obesity has been running for more than seven years, with a recent focus on the role of takeaway in increasing access to affordable, healthier food.

About the venture Following a successful pilot of a healthier everyday takeaway concept in 2018, we received long-term funding from Guy’s and St Thomas’ Charity to establish a new venture in South London. This social enterprise was launched in November 2019 with a mission to provide a delicious, convenient and affordable alternative to unhealthy local takeaway options. The menu has been created for busy young families on a budget and draws on flavours and culinary traditions from the Caribbean, Italy, West Africa and the UK. We place great importance on both the development of our team, the quality of food we provide, our customers, and on a responsibility to our neighbourhood and wider community.Over the next 18 months, we’re working to prove there is sufficient demand for the concept and establish a viable long-term business model.

About the role Shift is looking for an experienced, entrepreneurial and enthusiastic lead for this healthy fast food venture, who will take day-to-day responsibility for delivering against the launch plan. The role will have two areas of focus: general management of the existing food business and business development to build the future of the venture. As Venture Lead, you’ll oversee the running of the day-to-day operations, working in partnership with our Chef-in-Charge and Kitchen Assistant to ensure fantastic food and an exceptional customer experience. Your business development responsibilities will see you driving local sales through Just Eat, Uber Eats and Deliveroo, increasing brand visibility on and offline, and driving volume sales for a new catering offer.

Key responsibilities

General Restaurant Management

  • Work hands-on to manage the day-to-day running of the delivery-only restaurant and catering site
  • Ensure fantastic food and an exceptional customer experience
  • Lead, motivate and develop a small, committed team
  • Be responsible for income, expenditure and financial performance, reporting to Shift’s Commercial Director
  • Provide accurate sales reports, forecasts and budgets
  • Manage stock levels to minimise waste, and communicate regularly with suppliers and head office to identify and suggest improvements to supply management
  • Monitor the customer journey, pressure points and opportunities to observe, capture and act on customer and client feedback
  • Work with the Chef-in-Charge to proactively make suggestions to innovate our food and service offer and make operational and financial efficiencies
  • Ensure compliance at all times with all Health and Safety, Food Hygiene and other regulations, policies and procedures

Business Development

  • Continually review restaurant performance and work entrepreneurially to seek out opportunities to increase sales and profitability
  • Launch the delivery brand on other sales platforms and lead marketing activity to drive sales
  • Lead the creation of a new catering offer for the brand, with support from Shift’s creative team
  • Research and implement compelling new customer propositions for a variety of B2B clients, with a focus on driving volume sales
  • Market test, and drive traction for, a new hot and cold catering offer
  • Design and develop a new and unique B2B catering menu in partnership with the Chef-in-Change
  • Support Shift’s Commercial Director in the development and refinement of the overall business model

About you

You’ll be great for this role if you…

  • Care about providing delicious, healthy food for the community and having an impact on the obesity crisis
  • Have an entrepreneurial mindset, with a can-do attitude and excellent communication skills
  • Have good experience in catering management and food operations, preferably with previous experience as a chef
  • Have sales and business development experience, with the presence and personality to influence the growth and strategic direction of a start-up food business
  • Are not afraid to roll up your sleeves and lead from the front
  • Have previous experience in an overall P&L responsible role
  • Have completed at least Level 2 Food Safety and Hygiene for catering and Health and Safety for catering

What you can expect

  • The opportunity to play a leadership role in a growing social business and to build your business development skills with hands-on support from Shift’s leadership team
  • Gain experience in all aspects of running a takeaway and catering kitchen
  • The opportunity to become the long-term lead for a standalone new venture

Application information

We’re excited to hear from you! To apply please email your CV and a cover letter detailing why you’d be a great match for this role to hello@shiftdesign.org.

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About Shift

Shift is charity that designs products and builds social ventures to help solve social problems, including food ventures which aim to tackle childhood obesity.