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Head of Operations, UK

The Humane League UK
Remote, UK

Posted: 19/03/2021

Deadline: 18/04/2021

Compensation: £39,000 - £43,500 per annum

Paid Full-time Flexible hours Permanent Remote working

Job description

Who we are:

The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action. We're a mission-driven, energetic team focussed on problem-solving and effective teamwork, and have grown significantly over the last few years. Thanks to our targeted approach, our effectiveness in reducing animal suffering and our efficient use of donations, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period. 

We are seeking a Head of Operations to make their mark in ending the abuse of animals raised for food.

We will be holding a webinar on Monday 29th March at 8pm for you to find out more about the role and ask any questions you may have. If you’re interested, please register here. As it’s a webinar you’ll only be able to see the presenter and not others watching.  

Who you are:

This role is ideal for a well organised, analytical and strategically-minded individual to lead our Operations team in the UK. Reporting to the Managing Director and sitting within the Leadership team, the successful candidate will be passionate about The Humane League’s mission of ending the abuse of animals raised for food.

The primary focus of the position is to support the operational side of the organisation designing policies, developing internal communication processes, overseeing staff well-being and implementing technological solutions. Working closely with other Leadership team members you’ll provide strategic thinking and contribute actively to the development of the organisation. 

Managing the Financial Officer and HR Administrator and collaborating with other Leadership team members to facilitate support for the team and design internal processes for efficiency and success. This is an exciting opportunity for a talented individual to contribute towards creating long-lasting change for animals raised for food.

With the ability to multitask, you’ll need to be well organised, efficient and a good problem-solver. You’ll have the ability to work independently and as a member of a team in a fast-paced environment and be able to prioritise and manage multiple tasks effectively and efficiently.


Manages Finance Officer and HR Administrator

  • Ensures staff receive the training, resources and support to do their jobs effectively
  • Manages and leads the Operations Department to achieve agreed objectives and to encourage the professional development of individual team members 
  • Develops, in collaboration with the team, Operational department goals and is responsible for timely reporting
  • Oversees the development and monitoring of the budget for the Operations team
  • Sets/clarifies job expectations and provides regular feedback & guidance
  • Empowers staff  in the development of their strategies and techniques
  • Manages Time Off requests and approval of expenses for the Operations Department members
  • Leads hiring/promoting/termination of staff 
  • Sets/Manages departmental call agendas or delegates as appropriate


Leads, manages and develops all strategy for operations within the UK

  • Develops an internal operational strategy 
  • Researches and keeps up to date on developments in GDPR, Human resources and operational strategy 
  • Collaborates with other organisations to learn new approaches and share/coordinate strategies
  • Coordinates monitoring and evaluation of internal communication processes and updates as needed
  • Works closely with other departments to ensure effective collaboration
  • Working together with the Leadership team in the UK, develops and guides the work of THL UK, identifying key priorities and strategies to further the organisation.


  • Oversees and develops effective internal communication processes in close collaboration with other members of the Leadership team
  • Works with all departments to ensure effective strategic alignment, working cohesively with team members intra- and inter-departmentally
  • Presents to the board of trustees, as required, on key operational updates and financial reports.

In Addition:

  • Ensuring compliance with all charity and legal regulations 
  • Perform any other duties assigned by the Managing Director
  • Travelling domestically and internationally when occasionally required for meet-ups 

Key Competencies:

  • Strategic thinking: Overseeing both the financial aspects of the organisation as well as the hiring and other human resource needs you will be a strategic thinker who can look ahead, predict and plan the needs of the organisation.
  • Communication: You are an exceptional communicator and can adapt to different tones and styles. With great experience in internal communications and getting the best out of processes.
  • Management: Builds a team of high-performing staff members, appropriately structures jobs so that staff members can succeed, develops and motivates staff members, and acts from the perspective of an organisational leader
  • Decision-making: an active listener with the ability to critically think and evaluate. Making key decisions when needed and in collaboration with others.
  • Problem- solving: You have the ability to find solutions to complex problems in a quick and effective manner. 
  • Analytical: You have a careful and systematic approach with a keen eye for detail

Good to Know:

Our Employees all work remotely but still enjoy a supportive, collaborative environment. You will have access to a workplace pension, 25 days leave plus Public Holidays, flexible working hours, internet reimbursement, and family friendly policies. Professional learning and development is actively encouraged.

The Humane League is committed to creating a diverse, inclusive environment and being an equal opportunity employer. Women, people of colour and people with disabilities are strongly encouraged to apply. In compliance with laws and in furtherance of our commitment to fostering an environment that welcomes and embraces diversity, all applicants will receive unbiased consideration for employment without discrimination based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. To enable us to monitor our progress, we would be grateful if you would complete the short anonymous survey that will be sent to you after you have completed your application.

If you have any questions or concerns regarding accessibility, contact us and we will endeavour to work with you to make adjustments throughout the process.

At The Humane League, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals.

We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome

All applicants need to be:

  1. Fluent in written and spoken English
  2. Live and have the right to work in the UK (we are unable to consider applications from those without the right  to work in the UK, and proof will be requested prior to interview)
  3. Committed to our mission to end the abuse of animals raised for food

Closing date: 18th April 2021

Don’t forget to sign up to the webinar on Monday 29th March 2021

You will hear from us after the application closing date passes. Once your application has been received and reviewed and we want to take it forward, our thorough interview process will follow this route: 

  • Screening Interview (via audio call)
  • Skills Test (completed remotely)
  • Second Interview (via video call)
  • Final Interview (via video call)

Application information

Please click here to apply

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About The Humane League UK

The Humane League UK works relentlessly to end the abuse of animals raised for food. We focus our campaigns on the major food industries and businesses that profit from animal cruelty, exposing the reality of how animals are treated, and applying public pressure to secure change.