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Assistant Store Manager - Food Hall

Natoora
Selfridges Food Hall

Posted: 2 Sep 2022

Deadline: 17 Oct 2022

Compensation: From £28,000

Paid Full-time Permanent

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Job description

ASSISTANT STORE MANAGER

 

ABOUT NATOORA

 

We are a fast-growing company with a clear mission: to revolutionise the food system. 

Suppliers to over 1,500 of the most influential restaurants in London, Paris and New York, we are equally determined to educate the general public on the impact of their food choices. Everything in our four central London stores and Eataly and Selfridges concessions is radically seasonal and fully traceable.

Educating the customer is central to our food system revolution, and flavour is the greatest conduit for change. Through fruit and vegetable tastings we can encourage home cooks to diversify their diets, eat seasonally and make more informed food choices. 

 

ABOUT THE JOB

 

There are thousands of food businesses out there. Joining Natoora means that you’re looking to be part of something bigger. As Assistant Store Manager, you’ll be the face of a dynamic, committed movement that is driving real change in the food system. 

 

The Assistant Store Manager supports the Store Manager to lead a customer-centric environment through the successful development of a team. The areas of responsibility include: offering exceptional customer service, leading and developing the team, and maintaining the highest standards throughout the store.

 

You’ll learn where, how and by whom our food is grown, and how every decision - from seed selection to growing method to serving suggestion - can impact on the planet. Everyone has a part to play in creating a better food system. This is your chance.

 

Responsibilities

  • Ensure the smooth running of the store

  • Support the Store Manager across all store duties

  • Develop a high performing and resilient team

  • Ensure we provide the best customer experience and uphold exceptional display standards

  • Cultivate an environment of genuine customer connection

  • Demonstrate extraordinary service, leading by example on the shop floor

  • Acts as a Natoora ambassador for company values, mission, and culture

  • Maintain a visually compelling store that is neat, clean and organised

 

ABOUT YOU

  • We look for 2-3 years of experience in a similar role, preferably in the food industry

  • You have a proven track record of effectively leading small teams

  • You care about everything you eat: where it comes from, how it’s made and who by

  • You are approachable, caring, and enjoy offering great customer service

  • We look for fluency in spoken English

  • You have passion and commitment to learning about our produce, seasonality and sourcing

 

PERKS

  • Cost-price fruit & vegetables - we don’t profit from sales to our own team members

  • Your birthday off

  • Pension scheme

  • Get up to 50% off at some of London and the UK’s leading restaurants

  • Cycle to Work scheme

 

Application information

Please send your CV to jobs@natoora.com

Please mention Roots to Work when applying for these jobs

About Natoora

We are a fast-growing company with a clear mission: to revolutionise the food system. With hubs in London, Paris, Milan, Barcelona, New York and Los Angeles - as well as our own regenerative farm in Cornwall - we’re creating access to consciously-produced and grown food at a scale unparalleled by anyone else in the industry. Since 2004, we have been building a unique supply chain that connects chefs and home cooks alike to an ever-growing community of independent growers, farmers and producers.