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Our goal is to connect good people with good food. We advertise sustainable food jobs and training opportunities to help jobseekers and employers find each other.

Sustainability Data and Insights Manager

London, Reading, Dublin, hybrid working and remote considered

Posted: 25 May 2023

Deadline: 19 Jun 2023

Compensation: £30-£45k + Benefits DOE

Paid Full-time Permanent


Job description

CH&CO is committed to achieving a working environment which provides equality of opportunity and freedom from unlawful discrimination on the grounds of race, colour, nationality, ethnic origin, gender, marital status, disability, religious or political beliefs, age, sexual orientation or offending background.

Job Purpose

The successful candidate will join CH&Cos award winning sustainability team and be pivotal to the success of CH&CO’s sustainability strategy. The role will assist in embedding sustainability in the decision making across the company, enabling accountability and supporting robust sustainability communication and marketing.

The role will work with internal business functions and suppliers to collect, clean and manipulate accurate data for analysis. The role will monitor ESG performance and drive improvements. The role will be responsible for using ESG data including carbon, biodiversity, forest and water information to develop reporting, analysis, insights, and recommendations to support strategic data driven decision-making across CH&CO in relation to the sustainability strategy.

The role will suit a pro-active, creative, and driven individual with a passion for food and the environment.

Key Responsibilities & Accountabilities

  • To deliver exceptional client and customer value with accurate and transparent data that support the marketing and communication of sustainability to drive action against sustainability targets and business growth
  • To collect, collate, clean, categorise and manipulate data to provide robust and accurate company sustainability reporting and analysis
  • To work with CH&Cos head of reporting to deliver user friendly sustainability dashboards
  • To ensure CH&Co has robust data to meet reporting requirements including those of incoming EU and UK legislation
  • To provide support to the category managers in achieving CH&CO’s objectives, identifying knowledge gaps, providing training where necessary and monitoring market and industry trends and advise the business on future risks and opportunities.
  • Support CH&CO’s commitment to net zero carbon emissions and science-based targets by supporting the coordination, collection and analysis of Scope 1,2 and 3 data in relation to CH&CO’s purchasing and supply chain activities  
  • Represent the Sustainability Team on the Data Privacy Committee, Chaired by the Group Legal Director.

Main Duties:

  • Collaborate with the sustainability team to deliver against goals and reporting requirements
  • Work with our procurement, IT, finance, people, operational teams and suppliers to collect data for sustainability reporting
  • Categorise and manipulate data sets to meet sustainability reporting requirements
  • Work with the Head of Reporting to produce accessible dashboards that enable easy analysis of sustainability data
  • Provide training materials to operators to ensure data is read, understood and communicated correctly
  • Create data efficiencies by streamlining, creating consistency and setting up APIs where necessary
  • Analyse mandatory and voluntary reporting requirements and certification frameworks and create streamlined reporting to meet their data needs
  • Demonstrate best practices and strive for improvement of data and reporting
  • Work with marketing and communications to produce attractive and dynamic reports that meet the marketing and communications needs of the organisation.

Key Measurables:

  • To collect and/or collate and provide insight and reporting on:
    • Waste data
    • Supply chain data
    • Carbon data
    • Biodiversity data
    • Social data
    • Energy data
    • Operational data
  • To deliver contract and brand specific sustainability reporting
  • Complete quarterly performance reports for Group Executive committee
  • Collate data for the year end for the Annual Sustainability Report and Accounts
  • To conduct analysis and report on data maturity against key reporting frameworks, legislation and make recommendations to achieve best practice
  • Design and develop mechanisms for data collection
  • To convert and visualise data in accessible dashboards

Skills / Knowledge:


  • 2/3 years+ experience working with sustainability data, ideally within a food business
  • Technical knowledge and understanding of environmental legislation
  • Technical knowledge of food supply chain sustainability issues and best practice, as they are applied to a multinational business
  • A strong understanding of food systems and the role data has in shaping action that supports food security
  • Demonstrable passion for responsible sourcing and ethical trade coupled with strong commercial acumen
  • Ability to build strong relationships with and influence audiences both internally and externally
  • Project Management
  • Excellent verbal and written communication skills
  • High competency in Microsoft office especially PowerPoint and Excel


  • Experience of Scope 3 emission accounting and methodology.
  • Technical knowledge of environmental management and relevant standards, including the GHG Protocol, science-based targets, net zero strategies, plastic packaging and circular economy principles

Leadership & Management Responsibility

  • Effectively communicate with internal teams.  Where required, communicate with the Business on the strategic direction and cascade into objectives and action plans.
  • Use appropriate behaviours and attributes to support team building and collaboration.
  • Take ownership of specific tasks/projects as directed by the Head of Sustainability and Sustainability Business Partner

Occasional Responsibilities   

  • To attend training courses and attend CH&Co meetings when necessary
  • To attend and partake in monthly team meetings across UK and Ireland
  • Occasional travel across UK and Ireland
  • To identify and research training options to ensure that own professional knowledge is developed. 

What's in it for you?

Working with CH&CO has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

  • Personal Development and Training opportunities
  • Life assurance scheme
  • Pension scheme
  • Competitive holiday allowance
  • Private medical eligibility
  • Eye care
  • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
  • Family friendly support
  • Regular social events and communication with our leaders
  • A holiday purchase scheme
  • Volunteering days
  • Professional subscriptions
  • Recognition schemes and people awards
  • Long service awards
  • Access to some great high street discount vouchers
  • Cycle to work scheme

Inquisitive, Inclusive, Uplifting

Application information

Submit your CV via the CH&CO careers website. Complete and submit a maximum 1 side of A4 cover letter to include information on:

  • Your notice period
  • Your experience in sustainability
  • Your experience with supply chains or procurement

Please mention Roots to Work when applying for these jobs

About CH&CO

At CH&CO we are all about creating exciting, memorable food and drink experiences. Great food and hospitality brings people together, regardless of the location, whatever the occasion. Our expertise and enthusiasm span the hospitality sector and our talented teams operate in over 1,000 sites across the UK and Ireland in workplaces, schools, venues, visitor attractions, healthcare, stadia and events. CH&CO holds a Royal Warrant for catering services to HM The Queen.