Our goal is to connect good people with good food. We advertise sustainable food jobs and training opportunities to help jobseekers and employers find each other.
Bristol with hybrid working
Posted: 11 Sep 2023
Deadline: 24 Sep 2023
Compensation: £28,500 - £29,500 per annum
Paid Full-time Permanent
About our Organisation
The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.
We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.
Soil Association Certification offers a huge range of organic and sustainable certification schemes across food, farming, catering, health and beauty, textiles and forestry which are recognised and trusted by consumers and businesses around the world. We’re the UK’s leading organic certifier – you’ll find our symbol on over 70% of organic products.
About the Opportunity
We are looking for a bright, hardworking and enthusiastic Senior Team Leader to join our Importing and Exporting Team. Our Importing and Exporting administration team is responsible for a set range of tasks relating to the certificate of inspection process (required for exporting), assisting our licensees and potential businesses interested in certification to receive accurate information on importing / exporting regulations and ensuring Textiles Transactions Certificates are processed correctly and in a timely manner. The role will lead on the auditing, quality checking and reporting on Certificates of Inspections, and related financial tasks. You will work with the team to coordinate tasks to ensure they are adequately resourced and lead on recruitment and ongoing training to ensure staff understanding and compliance to current regulations. The role will require good experience of working to standards, procedures and regulations as well as maintaining attention to detail.
You will have experience of line managing and supporting a team to perform to high customer service standards. You will have a good understanding of working regulations and will be competent at explaining complex information in an informative and engaging way to train both staff and inform SA Certification clients of regulatory requirements. You will have considerable administrative and data monitoring / reporting experience within an office environment, essentially in a customer service and/ or financial role. You will have strong database experience, enjoy problem solving and an excellent telephone manner. You will have demonstrable experience of regular quality checking and auditing to ensure a high level of accuracy across a team. You will be proactive and organised and able to work in a logical and methodical manner. You will enjoy working as part of a team, assisting our clients and be an excellent communicator of procedures.
We offer a range of financial and lifestyle benefits to all our employees, including:
37.5 hours per week - Occasional weekend and Bank Holiday working is requiredPermanent
Bristol with hybrid working
Please mention Roots to Work when applying for these jobs
About Soil Association
Our organisation started in 1946 to pioneer a better world – one where we can all farm, eat and live healthily in balance with the environment. Our team of around 250 employees have been working with this vision for positive change ever since. We’re farming, growing, buying, cooking and eating. We’re campaigning, lobbying and certifying. We’re running research programmes that pave the way for change. And we’re inspiring millions of people to take their own step towards a sustainable future.