Find your place in the field of good food

Our goal is to connect good people with good food. We advertise sustainable food jobs and training opportunities to help jobseekers and employers find each other.

Roots to Work is a project of Sustain: the alliance for better food and farming.

Certification Administrator (x2 vacancies)

Soil Association
Bristol with hybrid working

Posted: 11 Mar 2025

Deadline: 23 Mar 2025

Compensation: £24,570 per annum FTE

Living Wage employer Disability Confident scheme

Paid Full-time Part-time Flexible hours Permanent

Job description

About our Organisation

Soil Association Certification Ltd exists to accelerate the just transition across food, farming and land use, as a global leader in sustainability certification. We deliver trusted solutions with nature, for people and planet through the certification of high integrity holistic standards. These assurance schemes cover a wide range of sectors including food, forestry, farming, landscape restoration carbon markets, beauty and wellbeing, textiles and catering.

We are recognised and trusted by consumers and businesses around the world, operating in over 60 countries delivering FSC and PEFC certification, and you will also find the Soil Association organic symbol on over 70% of organic products in the UK.

Soil Association Certification is a wholly owned subsidiary of the Soil Association, formed in 1946, which is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.

About the Opportunity

We have two roles available and will consider a range of hours between 18.75 - 37.5 per week. Please state your desired hours in your application. As a Certification Administrator you will play a crucial role in supporting our Certification teams. You will be part of a supportive and friendly team delivering excellent customer service and handling a wide range of administrative tasks. Your responsibilities will include taking calls from new customers wanting to certify their business as organic and being a part of this journey. Tasks also include database management, processing applications, and responding to customer inquiries via email and phone. This role offers a great opportunity to grow and develop your skills while learning about organic certification and contributing to an organization dedicated to making a positive impact on the environment.

About You

The ideal candidate will have strong organisational and multitasking abilities. Excellent communication skills, both written and verbal, are essential, as you will be handling customer inquiries and supporting our certification teams. Experience using databases, working in an administrative role, and a familiarity with SAGE software for invoicing are desirable. A passion for sustainability and a commitment to providing exceptional customer service are crucial. If you are proactive, adaptable, and eager to contribute to an organization that makes a positive environmental impact, we encourage you to apply!

Our Benefits

We offer a range of financial and lifestyle benefits to all our employees, including:

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)
• Pension scheme with ethical investment options and employer contribution increasing with length of service
• Free membership of the Soil Association and discounts on organic produce
• Volunteer days to give back to the local community or support green initiatives
• Family friendly policies and flexible working
• Cycle to work scheme
• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce

Hours

Between 18.75 - 37.5 hours per week Mon-Fri (please state your preferred hours on your application)

Permanent

Location

Bristol with hybrid working (40% office based)

Application information

Please apply at https://soilassociation.octo-firstclass.co.uk/candidates/account/login/189131?aisId=12&rmId=3181

Please mention Roots to Work when applying for these jobs