Find your place in the field of good food

Our goal is to connect good people with good food. We advertise sustainable food jobs and training opportunities to help jobseekers and employers find each other.

Roots to Work is a project of Sustain: the alliance for better food and farming.

Head Of Operations

Grow, Hackney
Hackney Wick, London

Posted: 16 Jun 2025

Deadline: 31 Jul 2025

Compensation: £42,000-£45,000 per annum

Living Wage employer Ethnicity Confident scheme Disability Confident scheme

Paid Full-time Fixed term / contract

Job description

Grow is seeking a proactive and experienced Head of Operations. This is a senior and pivotal role within the organisation and has accountability across digital and physical domains. As Head of Operations, you will focus on existing digital systems and develop new ones to optimise productivity, improve workflows, team coordination and customer service as well as find opportunities to save money and generate income. Ultimately, you will ensure the smooth, day-to-day functioning of Grow’s venue and studios.

We are a committed team and have been laying the groundwork for this role, upgrading our digital platforms, mapping data and workflow. We now need someone with the right skills and experience to come and take us to the next level.

You’ll be responsible for the day-to-day running of the site—managing everything from venue systems and financial processes to digital tools. Working closely with the directors and managers, you’ll improve internal systems, lead on compliance, and explore new ways to improve efficiency through digital platforms, generate income and reduce costs, all while supporting the vibrant community at Grow.

Job Description and Job Specification

Why Join Us?

• Shape Grow’s Future - Take the lead in designing systems, improving operations, and embedding sustainable practices that will have a lasting impact
• Purpose-Driven Work - Be part of a grassroots organisation that champions inclusive cultural programming, artist-led spaces and environmental responsibility
• Join a values-led organisation - Work closely with founding directors and other managers to help shape strategic direction and drive sustainable growth, taking a lead on digital  
• Make a meaningful impact - Be part of a collaborative team culture within an independent East London-based initiative, navigating a dynamic and competitive landscape.

What You’ll Bring

• Proven experience leading digital and on site operations 
• A sharp eye for system improvement, budgeting, and revenue generation
• Strong leadership and communication skills that build team cohesion and performance
• Confidence in managing compliance, health & safety, and digital systems
• A commitment to ethical, inclusive, and community-led approaches to business

Application information

To apply, please email to jordanna@growhackney.co.uk your CV and a cover letter outlining:

• Why you're interested in the Head of Operations role at GROW
• Your experience implementing and managing systems that support operations
• How your technical and digital skills have improved efficiency, communication, or customer experience in past roles

We’re especially keen to hear from applicants who have experience streamlining workflows, integrating new digital tools, and supporting teams through change. It is not essential that you’ve worked in the creative industry, we welcome applications from those working in all sectors. Should you wish to arrange a 15 minute chat in advance of applying, please email jordanna@growhackney.co.uk

Applications are reviewed on a rolling basis and the role will remain open until filled. Early applications are encouraged.

Please mention Roots to Work when applying for these jobs