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General Manager

Glebe House Devon Ltd
Southleigh, Colyton, Devon

Posted: 24 Nov 2025

Deadline: 4 Jan 2026

Compensation: £40,000 plus tronc plus performance related bonus

Living Wage employer Ethnicity Confident scheme Disability Confident scheme

Paid Full-time

Job description

General Manager – Glebe House Devon

Full-Time | On-Site | East Devon £40,000 + approx. £3,000 tronc + performance bonus Start date: Jan/Feb 2026

Glebe House is a multi award-winning boutique hotel and restaurant set within 15 acres of beautiful East Devon countryside. Our homegrown and handmade approach runs through everything we do – from our seasonal kitchen and thoughtful guest experiences, to our slow-growth philosophy and commitment to sustainability and community

As we expand (with new guest cabins and a wood-fired sauna launching later this year), we’re looking for a values-aligned, highly capable General Manager to lead our small but mighty team into this next chapter.

🌿 About the Role

You’ll be the operational heartbeat of Glebe House, overseeing the day-to-day running of our accommodation, restaurant, and guest experience — while ensuring the systems, people, and processes that underpin it all run smoothly and intentionally.

This is a truly hands-on role. One moment you might be greeting guests or jumping into dinner service; the next, you’ll be reviewing financial reports, updating rotas, or refining back-office systems.

You’ll work closely with our founder to shape strategy, support team development, and embed systems and standards that allow our business to grow sustainably — and continue delivering thoughtful, memorable experiences for our guests.

Key Responsibilities

• Lead and support services across our restaurant and accommodation
• Maintain and raise our guest service standards with warmth and attention to detail
• Coordinate rotas and liaise with department heads across FOH, kitchen, and housekeeping
• Oversee stock, purchasing, and supplier relationships
• Use PMS, POS, and financial data to support operational decisions
• Manage housekeeping and maintenance schedules
• Help implement new systems and SOPs — and ensure the team are trained and supported
• Deliver operational roll-out of new projects (cabins, sauna, gift shop, experiences)
• Work directly with the owner on strategic growth plans

Who We’re Looking For

• A proven leader in small-scale, high-quality hospitality (GM, AGM, Ops Manager etc.)
• Deep care for guest experience and genuine alignment with sustainable hospitality values
• Comfortable running service and supporting in any department where needed
• Highly literate with systems (PMS, POS, stock), with the ability to use reporting tools to inform strategy
• Exceptionally organised with strong follow-through and communication
• Calm, kind, and solutions-focused — you enjoy supporting a team to do their best work
• Excited by long-term growth, regenerative business, and working somewhere that values care as much as profit

The Offer

• Full-time, year-round, on-site role in East Devon
• £40,000 salary + approx. £3,000 tronc + performance bonus
• Daily staff meals, staff discounts, and long-term career progression
• A central role in one of the UK’s most exciting small hospitality businesses
• A chance to lead a values-led team in a creative, seasonal, and grounded environment

We believe thoughtful hospitality can be a force for good — for people, land, and local communities. If you do too, we’d love to hear from you.

🔗 Learn more: glebehousedevon.co.uk

Application information

📩 To apply, please email: hugo@glebehousedevon.co.uk

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