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Our goal is to connect good people with good food. We advertise sustainable food jobs and training opportunities to help jobseekers and employers find each other.

Roots to Work is a project of Sustain: the alliance for better food and farming.

Admin and Volunteer Coordinator

Galloway Food Hub
... and from home

Posted: 17 Feb 2026

Deadline: 26 Feb 2026

Compensation: £16.50/hr

Paid Part-time Permanent

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Job description

Join us at an exciting moment for the Galloway Food Hub, as we aim to move to weekly sales, and grow our volunteer, customer and producer base.

All roles will have a practical and hands on element – helping make packing, sorting and delivering days run smoothly. Roles may at times be interchangeable and should be approached with a cooperative team ethos. All roles will be supported by an active and enthusiastic board of Directors, a Finance Manager and Marketing Coordinator.

If you believe our food should be fair for producers and communities, and healthy for people and planet, read on…

Job Description

This role is 15hrs/week

This person should be hyper-organised, but equally a good communicator! A patient person with an eye for detail. A main ‘hands-on’ role on packing and delivery days.

  • Weekly management of the ‘back end’ of Open Food Network, including order cycles, extracting relevant packing lists and other spreadsheets

  • Coordinating local produce deliveries

  • Weekly organising of volunteer rota for packing and deliveries

  • Supporting volunteers to achieve personal goals and ensuring they have a high quality experience

  • First point of contact for dealing with order, collection or delivery errors/changes

  • A good level of I.T. literacy & experience with a range of platforms and IT systems; including OFN, Microsoft, and Google applications.

  • Ongoing producer support

  • Customer service and communication

  • Moving and handling of stock

 

Person Specification

Essential

  • Highly organised, methodical and detail-oriented.

  • Experience managing administrative systems and processes.

  • Confident IT skills, including spreadsheets and digital platforms (e.g. OFN, Microsoft, Google Workspace or similar).

  • Experience coordinating rotas, schedules, or teams.

  • Strong interpersonal skills, with the ability to communicate clearly and patiently.

  • Experience providing customer service and resolving issues calmly.

  • Experience working with volunteers.

  • Ability to support and motivate volunteers in a positive and inclusive way.

  • Ability to manage confidential information appropriately.

  • Ability to undertake hands-on packing and delivery support.

  • Commitment to community-led food systems and climate-friendly enterprise.

  • Valid UK driving license

Desirable

  • Experience in community development or third sector organisations.

  • Knowledge of the local food and farming context in Dumfries & Galloway.

  • Understanding of safeguarding and inclusive practice.

  • Basic understanding of monitoring or data collection systems.

  • Access to own vehicle.

Application information

Please send a relevant CV and covering letter, ensuring you have covered the points on the Person Specification to: hello@gallowayfoodhub.org.uk

Closing date Thursday 26 February.

We expect to hold the interviews in person in the Glenkens Community Centre, Dalry on Monday 2nd and Tuesday 3rd March.

For more information visit: www.gallowayfoodhub.org.uk

Please contact us if you have any questions about this role.

 

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About Galloway Food Hub

The Galloway Food Hub is an online farmers market place. We are a social enterprise, led by local producers, enriching and educating rural communities. We improve access of good food from producers to consumers through a local supply chain. We create climate friendly jobs and volunteering opportunities.

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