Find your place in the field of good food

Our goal is to connect good people with good food. We advertise sustainable food jobs and training opportunities to help jobseekers and employers find each other.

Roots to Work is a project of Sustain: the alliance for better food and farming.

Job description

Shop Manager

Main purpose

To Manage the business operations of Dig-In Shop, including 

To develop and deliver sales and footfall in line with the budgets and strategies set by the Management Committee (MC), ensure a healthy trading profit annually, and continually develop the shop business.

To manage and lead the staff and the volunteer teams, so that all individuals have a positive experience and can flourish in the Dig-in community.

To ensure this community business has a welcoming atmosphere at all times, providing a positive customer experience, fostering local community and business engagement and building strong relationships with local suppliers and producers.

To ensure compliance with health and safety, environmental health, fire and safety legislation and current and emerging employment law.

To provide excellent advice and support to the Management Committee, the decision-making body of Dig-in.

Key tasks

The Shop Manager will work closely with the part-time Deputy Manager and Shop Supervisors to deliver the key tasks as follows:

Ensure shop is always well stocked to maximise sales and serve the community, reflecting the seasonal nature of food, local annual community calendar and excellent relationships with local suppliers.

Maintain a consistently high standard of presentation, including displays/visual standards, stock condition, stock control and general cleanliness

Meet sales targets, work within budgets. 

Manage full staff and volunteer teams, running recruitment, induction, training, rotas shift supervision and performance management to ensure we bring out the best in our diverse group of people.

Ensure Dig-In is a welcoming and friendly environment for customers, staff and Volunteers.

Maintain efficient and accurate administrative and financial administration systems and procedures and ensure there are systems to manage ordering, stock control and pricing, banking, paying invoices. 

Work with Dig-In’s accountants, Treasurer and Finance Assistant to provide accurate monthly management reports.  

Provide regular reporting on shop operations to the Management Committee (MC) and any further information requested so that the MC and members have a clear understanding of financial position of the business and take assurance that it is being managed well in compliance with current legislation and best practice. 

Undertake and present detailed analysis of sales and costs for operational decisions, for scrutiny and for budget and strategic planning purposes.

Write an analytical and informative Shop Manager’s report each month highlighting trends, issues and successes.

Ensure full regulatory compliance and keep abreast of regulatory changes

Attend monthly evening Committee meetings online or in person

Carry out any other reasonable duties that may be required. Daily shop duties will be require lifting and moving of light, medium and heavy stock on a daily basis.

Reporting to…

The Shop Manager is accountable for the day-to-day shop operations to the MC and Line Managed by the People Group, on their behalf.

 

Person Specification

Qualifications

Essential      Educated to Higher level or demonstrable equivalent

Desirable      Food hygiene certification, H&S training

Previous Experience

Essential

• Experience of working in a food retail environment
• Experience of managing staff and/or volunteers
• Experience working with EPOS systems, including reporting, and accounting software

 

Desirable

• Experience of working in social enterprise environment or a community-based project
• Experience of developing sales
• Experience of working with a voluntary management committee

 

Knowledge, Skills and Abilities

Essential

• Proven excellent leadership and people skills
• Excellent team working skills
• Business development skills including sales analysis
• Proven track record in meeting sales targets and managing budgets, and reporting outcomes
• Proficient with administrative and financial systems (including EPOS systems, SAGE, EXCEL and social media)
• Excellent communication skills: in person and in writing.
• Ability to develop excellent relationships with suppliers, incl. new small local suppliers and artisans
• Knowledge/enthusiasm about food products including seasonality
• Flexible and adaptable – including approach to working hours during 7-day week shop operations
• Proven organisational skills
• Understanding of and ability to ensure a positive customer experience
• Ability to ‘juggle’ tasks and prioritise activities to always meet essential deadlines
• Ability to manage a diverse group of volunteers so all have a positive experience
• An eye for good presentation and ability to pay attention to detail
• Positive, proactive approach – ‘solution focussed’ mindset and able to use own initiative to work independently
• Ability to do daily light, medium and heavy lifting of stock.
• Knowledge of ordering and buying stock, stock control and rotation.
• Proven experience of effectively managing performance of staff
• Ability to remain calm and work well under pressure
• Empathy with the ethos of the community business

Desirable

• Knowledge or qualification in Scotland’s food systems and produce
• Knowledge of health and safety (or willingness to complete relevant certification)

 

Terms and Conditions

Hours per week – 37.5 hours

Salary c. £31k (37.5 hours)

Working Pattern - (shop based, excepting agreed off-premises duties - see below) Dig In is a 7-day operation. The Shop Manager will work 5 days (potentially on a rota – to be discussed) including Saturdays as per other paid staff. Majority of time on rota on shop floor alongside staff and volunteers undertaking daily routines. Managerial tasks undertaken in shop office, on hand for staff and volunteer support.

Off-shop premises work, average of 2 hours per week to attend meetings (staff, MC, Subgroups, staff 1:1s)

Holidays - 28 days annual leave incl. of public/bank holidays

Employer Pension contribution - 3%

Dig-in Sick Pay policy: Full pay for up to 2 weeks per year

Notice Period - 3 Months

Application information

Dig In is a greengrocer in the heart of Bruntsfield, Edinburgh, owned and run by the community, for the community’s own benefit.

We’ve been operating for over 12 years as the UK’s first city-based community-owned Greengrocer shop and are now seeking an enthusiastic, experienced Full-time Shop Manager.

This is a hands-on operational role where the successful Manager will lead a small, friendly, dedicated team of staff and volunteers ensuring this successful community business continues to thrive.

For more information, please refer to our website and social media (details below).

The successful candidate will be someone who aligns with our values and has the energy and vision to work with Dig In’s voluntary Management Committee to ensure Dig In continues to develop and remain sustainable for future challenges.

The Profile below gives a flavour of the range of the variety and range of this exciting role.

If you feel you have the experience and drive to come on board and help us move forward, please apply to Management Committee Chair – Chair@diginbruntsfield.co.uk - by 7 May, by sending:

• Your CV
• A short (1 page) covering letter (with contact details and an indication of when you would be available to commence if successful)

We will contact those who appear to best meet the Person Specification for the role ASAP after the closing date to arrange an interview slot on Tuesday 12 May.

Thank you for your interest.

https://www.diginbruntsfield.co.uk/

https://www.instagram.com/diginveg/

https://www.facebook.com/diginbruntsfield/

Please mention Roots to Work when applying for these jobs