Find your place in the field of good food

Our goal is to connect good people with good food. We advertise sustainable food jobs and training opportunities to help jobseekers and employers find each other.

Roots to Work is a project of Sustain: the alliance for better food and farming.

Job description

ABOUT NATOORA

Natoora started 20 years ago with a very simple, yet powerful goal to find incredible flavour in fresh produce. Today, our dedication to this mission has grown into an impactful network of over 500 independent growers spanning nine sourcing hubs across three continents. Our mission is clear: to fix the food system at scale by reinstating flavour, nutrition and transparency, all while safeguarding the health of our soils.

Experts in sourcing flavour-first, seasonal fruits and vegetables, we work with hundreds of kitchens and some of the most exciting and influential chefs in London, New York, Miami, Copenhagen, Paris, and Melbourne. However, our commitment to creating a better food system also extends beyond professional kitchens to a strong community of home consumers across the US and the UK. From chefs, to home cooks to schoolchildren, we want to empower everyone to make better food choices and become informed drivers of change.

On the way, we have been named a Sunday Times Fast Track 100 Company, appeared on the Financial Times’ list of Europe’s fastest-growing companies, and proudly received a GQ Food & Drinks Sustainability Award

 

ABOUT THE JOB

There are thousands of food businesses out there. Joining Natoora means that you’re looking to be part of something bigger. As Shop Sales Assistant, you’ll be the face of a dynamic, committed movement that is driving real change in the food system.

You will be responsible for displaying and caring for some of the best-tasting produce available in the UK, engaging with our customers throughout the day. You’ll be able to advise on seasonal produce and will go above and beyond to ensure that we are always delivering a truly great service.

Through our training programme, we’ll equip you with the tools and knowledge to help develop your professional growth, with training modules covering Leadership, Product, Customer Service and Store Operations.

You’ll learn where, how and by whom our food is grown, and how every decision - from seed selection to growing method to serving suggestion - can impact on the planet. Everyone has a part to play in creating a better food system. This is your chance.

 

Key Responsibilities

• You will look after our customers and provide the best customer service.
• You will go out of your way to help people engage with unfamiliar or intimidating produce.
• You will be responsible for handling cash (payments, cash up…)
• You will take care of our incredible produce (quality check, replenishing, delivery…)
• You'll ensure that our displays are refreshed and looking their best throughout the day.
• You'll maintain a visually compelling store that is neat, clean and organised.
• You'll be part of a team and help your co-workers. Communication is the key.
• You’ll make sure all health and safety rules are followed and you will report any hazard.

 

ABOUT YOU

• We look for a minimum of 1 year of work experience.
• You care about everything you eat: where it comes from, how it’s made and by whom. Working with us is more than just a job - it’s a way of life.
• Whether it’s engaging with customers on the shop floor or taking a new recruit under your wing, you’re approachable, caring and willing to go the extra mile.
• You’re punctual, self-motivated and full of initiative. You see how every task - big or small - fits into the fuller picture of our food system revolution.
• You’ll have a great command of spoken English and enjoy making genuine connections with our customers.
• You’ll have basic IT skills to input sales information and place orders.
• You’ll enjoy multitasking in an often busy environment.
• You’ll have knowledge of food safety standards and understand the importance of following our customer service standards, policies and procedures.
• You’ll be happy to work evenings or weekends.
• You’ll be physically active and happy to do occasional kneeling, pushing, pulling and lifting throughout the day - you’ll need to be able to comfortably carry up to 10 kilos at a time.
• tive store

 

PERKS

• Natoora produce at a significant discount
• Your birthday off*

 

*Once you’ve hit the 6 month mark and when working 32 hrs or more.

Our vision for a better food system is built on real human relationships and a diversity of experience, perspective and ideas. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

When applying to a job, the personal data contained in your application will be collected by Natoora, which is located at Unit 6 Discovery Business Park St James's Road, London SE16 4RA and can be contacted by emailing hello@natoora.com. Your personal data will be processed for the purposes of managing recruitment related activities. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted.

Application information

Email your CV to donatella.cirillo@natoora.com and tell us why you want to join the team.

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