Find your place in the field of good food

Our goal is to connect good people with good food. We advertise sustainable food jobs and training opportunities to help jobseekers and employers find each other.

Roots to Work is a project of Sustain: the alliance for better food and farming.

Job description

We are seeking an expereiced and enthusastic Store Manager for our shop on the vibrant Gloucester Road, Bristol.

We are a indepenant chain of 4 shops across Bristol, serving our loyal customers the best in local, organinc and ethical foods. Ideally you will have several years of retail, management and people experiece. Please see the full role description below. 

Main objectives:

• To develop and deliver a successful store in line with company guidance and best practice.
• To have a can do, infectious positive attitude which resonates throughout the business.
• To work collaboratively with other Store Managers and CLT to develop Best Practice

Key performance indicators:

• Gross Margin (£ & %)
• Payroll (£ & % of sales)
• Waste
• Sales across departments and as a whole
• Stock availability
• Trained, engaged and knowledgeable teams
• Loyalty scheme sign ups and NPS score
• Compliance

The job involves:

Leadership & People

• Lead by example: maintain a positive, can-do attitude.
• Communicate clearly and consistently through team meetings, FLASH updates and 1:1s
• Support and develop your team, identifying future leaders
• Manage performance effectively, with a robust and fair approach
• Oversee team rota, holidays and cover to ensure smooth operations
• Recruit and hire in line with Better Food’s ethos
• Build a culture of continuous improvement

Financial Performance

• Own and manage the commercial P&L performance of your store
• Deliver on KPIs including sales, margins, wastage and payroll

Customer Service

• Deliver our customer promise in every interaction
• Act on customer feedback and embed a culture of excellent service
• Ensure the store environment is fresh, full, clean, tidy and visually appealing

Stock Control

• Work with stock control to ensure accurate systems and timely data entry
• Manage ordering, pricing, promotions and events to achieve target margins
• Lead the team to mitigate wastage

Compliance & Operations

• Maintain compliance with health & safety, fire safety, food hygiene and Soil Association standards
• Oversee daily operations including opening, closing and cashing up
• Use company systems to manage payroll costs, staff holidays and absence
• To take full ownership of the store

What we expect from our Managers

• Flexibility to meet customer and business needs, including cross-department support and occasional cover in other stores
• Availability to work across 7-day trading
• Professional appearance, aligned with Better Food standards (clean apron and name badge)
• Leading by example and holding the team accountable to shared standards
• Understanding and living our purpose, vision and values
• Completing mandatory training: allergen awareness, Level 2 Food Hygiene, Fire Warden and Barista training

What we offer

• A values-led workplace that genuinely cares about community and sustainability
• The opportunity to shape and lead one of our flagship stores
• Staff discount on our range of organic and local food
• A supportive team and opportunities for growth and development
• Bonus scheme for meeting targets

Application information

Please send your CV and a cover letter to recruitment@betterfood.co.uk at your earliest oppotunity.

 

Please mention Roots to Work when applying for these jobs