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Roots to Work is a project of Sustain: the alliance for better food and farming.

Job description

Migrateful is a multi-award-winning charity supporting asylum seekers, refugees and migrants on their journey to employment and integration, while building a more welcoming, better-informed public understanding of migration. We train and support our chefs to lead cookery classes for public and corporate audiences from our cookery schools in London and Bristol and at pop-up venues. 

About the role 

The Operations Coordinator (3 days a week) supports the smooth day-to-day running of Migrateful Bristol’s cookery school and the delivery of its public classes, corporate events and chef training. Working closely with the Bristol Business Development & Operations Manager (BDOM), the other Bristol Operations Coordinator and the wider team of chefs, facilitators and volunteers, the role combines practical delivery, organisation and relationship building. 

Key Responsibilities 

Cookery Classes & School Operations 

● Coordinate the practical arrangements for public and corporate cookery classes, working with the central Bookings and Corporate Bookings teams. 

● Ensure chefs, facilitators, ingredients, equipment and other resources are ready for classes and training. 

● Support the day-to-day running, upkeep and presentation of the cookery school.

● Maintain operational systems, records and documentation, including recipes, shopping lists and food safety information. 

● Identify and address operational issues, escalating maintenance, safety or other concerns where needed. 

Facilitator Support 

● Support the recruitment, induction and ongoing development of facilitators.

● Coordinate facilitator rotas and ensure they have the information and support they need.

● Gather feedback and work with chefs and facilitators to maintain a positive class experience. 

● Occasionally facilitate classes or provide cover where needed.

Chef Training & Development 

● Support and co-deliver Bristol’s Chef Training Programme, including practical workshops, recipe testing and practice classes. 

● Help chefs develop the skills and confidence to deliver cookery classes. 

● Provide practical guidance and feedback, sharing observations on chef progress with the BDOM.

● Support chefs as they progress into delivering public classes. 

Volunteer Support 

● Monitor volunteer sign-ups and flag gaps ahead of classes. 

● Ensure volunteers receive relevant class information. 

● Share feedback or issues with the Bristol team. 

Planning & Continuous Improvement 

● Gather feedback from chefs, facilitators and participants to help improve classes and operations. 

● Contribute to improving operational processes, health and safety, and food safety.

● Support the BDOM with operational planning, reporting and projects. 

General Responsibilities 

● Help create a welcoming, inclusive and supportive environment for chefs, facilitators, volunteers and participants. 

● Act as an ambassador for Migrateful and uphold its mission and values. 

● Work collaboratively with colleagues across Bristol and the wider organisation.

● Be flexible and responsive to the needs of the cookery school. 

● Provide occasional agreed out-of-hours support, with time off in lieu where applicable.

● Undertake other duties appropriate to the level of the role. 

Person Specification 

Essential 

● Strong organisational skills and the ability to manage competing priorities. 

● Experience coordinating projects, events, programmes or operational activities.

● A confident, supportive communicator who can build positive relationships with a wide range of people. 

● A practical, proactive approach to problem-solving and adapting when plans change.

● Ability to work independently, use initiative and follow tasks through to completion.

● Good attention to detail and confidence in maintaining records and systems. 

● An interest in food and cooking. 

● Strong I.T skills, including spreadsheets, emails and files 

● Commitment to Migrateful’s mission and values.

Desirable 

● Experience in hospitality, cookery, food or events. 

● Experience supporting training, learning or development. 

● Experience working with volunteers. 

● Knowledge of food safety and health and safety good practice. 

● Experience working with refugees, asylum seekers or culturally diverse communities. 

Application information

How to apply 

To apply, please email simone@migrateful.org with the following two documents: 

1. Your CV - outlining your relevant experience and skills. 

2. Your cover letter – explaining why you’re interested in the role and what you would bring to the team. 

We look forward to hearing from you!

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