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SW Volunteer Coordinator

Home-based Bristol / Bath

Posted: 22/05/2019

Deadline: 06/07/2019

Compensation: £18,000-£20,000 pa

Paid Remote working

Job description

Position Title: Project Support Officer

Reports to:  SW and Midlands Regional Manager

Hours: 37.5 hours per week

Pay: £18,000 –£20,000 pa depending on experience

Location: Home-based with frequent travel to Bristol, Bath and Exeter

Position Summary 

As South West Volunteer Coordinator you will support FoodCycle’s SW and Midland Regional Manager in supporting and managing the SW FoodCycle projects.

This is an ideal role for someone who can galvanise the support of the public, build positive relationships and partnerships, lead projects and initiatives, and crucially, build a volunteering programme that brings genuine value to our guests, and a fantastic experience for our volunteers, and achieve our charitable aims.

You will work across the South West to coordinate and develop our projects and their volunteers. You will recruit, train and support volunteers, as well as liaising with external organisations to promote the FoodCycle’s volunteering opportunities via a wide range of communication methods.

The successful candidate will have demonstrable experience in a similar role. You will be someone that has strong communication skills, ability to effectively plan and organise own work load and coordinate other resource to meet deadlines. Excellent team working skills with an enthusiastic and positive approach to overcoming challenges and getting others involved in FoodCycle. A high degree of personal motivation and a willingness to learn new skills, taking on challenges and willing to undertake relevant training is essential.

Roles and Responsibilities

  1. Volunteer Recruitment – posting adverts with relevant organisations and use of social media, ensuring adverts are accurate, relevant and appealing
  2. Support the recruitment and training of new Project Leaders
  3. Documenting the training and checks of Project Leaders so that they can participate in leadership roles. This includes DBS checking, references, Food Safety level 2, First Aid, Safeguarding and any other training that is provided
  4. Ensuring all projects are following FoodCycle’s polices and procedures, including Food Safety, Health and Safety and  safeguarding

Project Support

  1. Researching and developing guest outreach and helping projects carry this out
  2. Help to improve and develop relationships with food suppliers and venues
  3. Helping to organise guest focus groups and carrying out monitoring & evaluation at your Projects
  4. Researching and contacting potential new venues
  5. Coordinating and attending volunteer and student events
  6. Monitoring volunteer sign ups and drop-out rates for the weeks ahead to ensure we have full volunteer rotas across the region
  7. Project Leader and volunteer recruitment, training and induction o carry out their roles effectively.

Working at FoodCycle

Holidays: 23 working days (along with additional Christmas close down days)

Pension: There is a pension scheme available – new staff are automatically enrolled after three month unless you choose to opt out.

Team working: We are a small but great team – super supportive and always willing to help each other out.

FoodCycle is an equal opportunity employer and values diversity.

The role advertised is ‘Regulated Activity’ and as such is not exempt from the Rehabilitation of Offenders Act 1974 and that all potential applicants will be subject to an enhanced DBS disclosure check

Person Specification

Proven Experience of

  • Has ability to talk to external people confidently about Projects
  • Is customer service orientated
  • Has great organisational skills, with an ability to log and file important data accurately
  • Has at least 12 months experience of working with volunteers
  • Has already carried out volunteer recruitment
  • Basic marketing skills
  • Commitment to and passionate about FoodCycle’s charitable objectives and values
  • Experience in hospitality and or kitchens

Skills, knowledge, ability

  • Excellent written and verbal communication skills
  • Ability to work with CRMs and databases.
  • Good organizer – ability to manage multiple tasks within multiple Projects
  • Knowledge of safeguarding and working with vulnerable adults
  • Knowledge of Salesforce
  • Has a full and clean driving licence

Personal Attributes

  • Personable and warm
  • Good listener and willing to carry out what is asked of them
  • Willing and able to work the occasional evenings and weekend


  • Honest and trustworthy
  • Commitment to FoodCycle’s charitable objectives and ethics
  • Passion for food and cooking

Application information

What to send: A CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role.

Where to send it:

Deadline for your application: 6th June 5pm

We will aim to get back to you by:  7th June if you are successful in being brought forward to interview

Interview dates: Wednesday 12th June 2019

Please mention Roots to Work when applying for these jobs

About FoodCycle

FoodCycle is an award winning national charity delivering volunteer powered community meal Projects across England. We build communities in our Projects by combining surplus food, volunteers and spare kitchen space to create nutritious, three-course meals for the community. We currently have 41 Projects and open our doors every week to 1500 people.